ProM Import Plug-in Failure

NHS_Analyst

Hi there, I was wondering if anyone could help with importing data into ProM 6.5.1 with 32-bit JRE7?  Whenever I try to import a csv or xlsx file, the following message is returned: "No import plugins available".  Does anybody know what plugins I would need to download/intall to be able to import my data?  Thanks!

JBuijs

Dear analyst,

We have a meta package (EstablishedPackages) that installs all required packages in one go.
If you have to do this manually, you can use the following XML to go through the list:
http://www.promtools.org/prom6/packages/EstablishedPackages/packages.xml

An alternative is to install ProM on a similar machine (OS, 32/64 bit) and copy the packages folder in the .ProM folder in your user folder.

Note that this is not a recommended or supported procedure and that you will not get any updates of packages this way!

NHS_Analyst

Thanks JBuijs.  How do I go about installing the meta package?

JBuijs

Normally it would install automatically after the installation of ProM, or you would run the package manager and install it manually.

NHS_Analyst

Hi JBuijs, I'm continuing to have problems with plugins.  Each time I load up ProM, I receive the following error message: "No packages were found.  Please check your internet connection."  However, I am always connected to the internet so do you know where the issue could stem from?

JBuijs

Dear analyst,

Did you try to follow the instructions on
http://www.promtools.org/doku.php?id=troubleshooting:start
under 'proxy issues'? It could be that you're behind a proxy server and/or firewall that is blocking ProM's internet access, but not your browsers internet access.