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Proxy issues with ProM 6.4.1 (Windows)

edited May 2015 in ProM 6

There is an error during first run of ProM 6.4.1 No packages were found. Please check your internet connection

I use proxy on my computer and analyzed help page ,

but problem still exist.

How to use ProM 6.4.1 through proxy?


  • I have the same problem. Is there anyone can help?

  • Hola amigos: nosotros tuvimos el mismo problema y lo solucionamos de la siguiente forma:

    1.- configurar en el Java la conexion a internet con la direccion del proxy y el puerto.

    2.- editar el .bat de ProM y del PM con la sentecia

    $JAVA -classpath ${CP} -Djava.library.path=${LIBDIR} -Dhttp.proxyPort=8000 -da -Xmx${MEM} -XX:+UseCompressedOops ${MAIN}

    Verificar que en su browser de internet este la misma direccion y puerto del proxy.

    Esto funciona! Pero si el proxy lleva login y password, falla.

  • I had the same issue, but solved it by installing ProM on my PC at home and locating the .ProM65\Packages folder.  I put the file on my PC at work, then in the ProM.ini file pointed the library path to the Files:\\ address instead of the default one.

  • Dear Ropebender,

    Thank you for posting your work around.

    Note however that this will only work if the OS versions of the 2 PC's are compatible (e.g. both are Windows 64bit). Also, updates won't be available at the 2nd PC unless you manually copy the files again. Therefore, this is not the recommended solution.

    Joos Buijs

    Senior Data Scientist and process mining expert at APG (Dutch pension fund executor).
    Previously Assistant Professor in Process Mining at Eindhoven University of Technology
  • Dear all,

    I would like to launch again this issue. I am behind a proxy protected by user/password and neither the JAVA trick (-Dhttp.proxyHost, proxyUser, proxyPassword), nor the environment variables (export http_proxy=...), or the configuration in the system, is working. I am still getting the error "Check for Internet Connection". I am using ProM 6.5.1a.

    Proxychains could have helped too, but in my case it is not working either.

    I agree with Joos, copying the files may work but it is not a good solution because it prevents updating.

    May be a fix would be to allow the code to manage authentication using the Java stack.

    Thank you!

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