Process mining applied to study software interaction patterns

fordanic

I'm working on applying process mining to study how users interact with a certain software and I'm wondering if anyone is aware of any similar work? Thus far I haven't found anything but I might be missing something, since I know that process mining has been applied in a lot of different situations.

mleemans

Dear fordanic,

There exists some work that deals with applying process mining in a software context. There are many different perspectives one can focus on in a software context, including but not limited to:

• Mining user-interface processes: How users interact with the software (this is related to your question)
• Mining software development processes: How developers build software
• Mining software systems: How the software itself operates (e.g., understanding the functional perspective of software systems)

In the area of mining user-interface processes, I currently know of the following case study paper:
Process mining can be applied to software too! -- http://dl.acm.org/citation.cfm?id=2652583
This paper looks at software systems in the touristic domain, and is showing how on can gain insight using process and user interface flow models.

Regarding the mining of software development processes, you could look at the following papers:
Process Mining Framework for Software Processes - http://link.springer.com/chapter/10.1007/978-3-540-72426-1_15
Process Mining Software Repositories - http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=5741254&tag=1
At the moment, I am doing research in the area of mining the software systems themselves.

I hope this answers your question. If you want to know more, please contact me.

Kind regards,
Maikel Leemans

fordanic

Thanks, this was really what I was looking for. Found another paper as well:

http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.388.1336&rep=rep1&type=pdf