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How to generate EventDate in MS CRM 2011
Hi,
iam a total newbee to the process mining world.Iam writing my bachelor degree about using process mining with crm 2011.
CRM 2011 have some Workflow system called Windows Workflow Foundations, this system tracks and audit all process instances in
the CRM 2011 Database. But i have some big problem!I need historic processdata.For example 1000proces instances.
I dont know how to generate this data. Have anybody some idea or work with CRM 2011, that we can talk about the problem.
Thanks a lot.
Greetings from Germany
iam a total newbee to the process mining world.Iam writing my bachelor degree about using process mining with crm 2011.
CRM 2011 have some Workflow system called Windows Workflow Foundations, this system tracks and audit all process instances in
the CRM 2011 Database. But i have some big problem!I need historic processdata.For example 1000proces instances.
I dont know how to generate this data. Have anybody some idea or work with CRM 2011, that we can talk about the problem.
Thanks a lot.
Greetings from Germany
Answers
-
I don't want to advertise myself but you might find my Masters thesis useful about a generic approach on extracting event logs.
See http://www.processmining.org/_media/xesame/xesma_thesis_final.pdf
Joos Buijs
Senior Data Scientist and process mining expert at APG (Dutch pension fund executor).
Previously Assistant Professor in Process Mining at Eindhoven University of Technology
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