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Problem with XESame

edited December 2011 in - Usage
Hi all,

I am getting the following error when trying to get my process data from an MySQL database using XESame:

ERROR) We could not write the event log file because we encountered an error when parsing a stored extension (Concept):Connection timed out

Did you encounter this before?


Best Answer

  • JBuijs
    Accepted Answer
    Hi Dianac,

    This can happen if you don't have an internet connection that allows applications to access the internet.
    XESame needs to get the concept extension definition at least once from the internet.
    Joos Buijs

    Senior Data Scientist and process mining expert at APG (Dutch pension fund executor).
    Previously Assistant Professor in Process Mining at Eindhoven University of Technology
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