Error on first start of ProM 6.1 - empty list in Package Manager

frank123

Hallo out there,

I have a problem when starting ProM for the first time. The Package Manager shows an empty list of not installed packages. Obviously, the tool can't find the package "AllPackages" as defined in the .ini-file (see java exception below). Unfortunately, I have no idea why. I did not change any default settings after installing ProM on my Win XP prof machine.
I typed the URL in my browser, and it worked. So, internet acces does not seem to be the problem.
I also updated java, repeated installing ProM 6.1, restartet ProM several times (each time before that I deleted the file '.ProM61' in my user path).

I have to say that on my win 7 notebook I did not have any problem at all. But,  Is there any difference between the 2 operating systems concerning the configuration?

Can anybody help me?

Thank you very much
Frank


---- Error message ----
C:\Programme\prom-6.1>java -ea -Xmx1G -XX:MaxPermSize=256m -classpath ProM61.jar org.processmining.contexts.uitopia.UI
Ini file processed
>>> Loading packages from C:\Dokumente und Einstellungen\koellerwirth\.ProM61\packages\packages.xml
>>> Loading packages from http://www.promtools.org/prom6/packages61/packages.xml
>>> Loading packages from C:\Dokumente und Einstellungen\koellerwirth\.ProM61\packages\packages.xml
>>> Scanning for packages took 0.0 seconds
known jar file: file:/C:/Programme/prom-6.1/ProM61.jar
Loading plugins from packages.
Loading from: classpath
Processing url: file:/C:/Programme/prom-6.1/ProM61.jar
Scanning for plugins: file:/C:/Programme/prom-6.1/ProM61.jar
Plugins found in cache.
>>> Scanning for plugins took 0.141 seconds
Exception in thread "AWT-EventQueue-0" java.lang.ClassCastException
        at javax.swing.LayoutComparator.compare(Unknown Source)
        at javax.swing.LayoutComparator.compare(Unknown Source)
        at java.util.TimSort.countRunAndMakeAscending(Unknown Source)
        at java.util.TimSort.sort(Unknown Source)
        at java.util.TimSort.sort(Unknown Source)
        at java.util.Arrays.sort(Unknown Source)
        at java.util.Collections.sort(Unknown Source)
        at javax.swing.SortingFocusTraversalPolicy.enumerateAndSortCycle(Unknown Source)
        at javax.swing.SortingFocusTraversalPolicy.getFocusTraversalCycle(Unknown Source)
        at javax.swing.SortingFocusTraversalPolicy.getFirstComponent(Unknown Source)
        at javax.swing.LayoutFocusTraversalPolicy.getFirstComponent(Unknown Source)
        at javax.swing.SortingFocusTraversalPolicy.getDefaultComponent(Unknown Source)
        at java.awt.FocusTraversalPolicy.getInitialComponent(Unknown Source)
        at java.awt.DefaultKeyboardFocusManager.dispatchEvent(Unknown Source)
        at java.awt.Component.dispatchEventImpl(Unknown Source)
        at java.awt.Container.dispatchEventImpl(Unknown Source)
        at java.awt.Window.dispatchEventImpl(Unknown Source)
        at java.awt.Component.dispatchEvent(Unknown Source)
        at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
        at java.awt.EventQueue.access$000(Unknown Source)
        at java.awt.EventQueue$3.run(Unknown Source)
        at java.awt.EventQueue$3.run(Unknown Source)
        at java.security.AccessController.doPrivileged(Native Method)
        at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
        at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
        at java.awt.EventQueue$4.run(Unknown Source)
        at java.awt.EventQueue$4.run(Unknown Source)
        at java.security.AccessController.doPrivileged(Native Method)
        at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
        at java.awt.EventQueue.dispatchEvent(Unknown Source)
        at java.awt.SequencedEvent.dispatch(Unknown Source)
        at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
        at java.awt.EventQueue.access$000(Unknown Source)
        at java.awt.EventQueue$3.run(Unknown Source)
        at java.awt.EventQueue$3.run(Unknown Source)
        at java.security.AccessController.doPrivileged(Native Method)
        at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
        at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
        at java.awt.EventQueue$4.run(Unknown Source)
        at java.awt.EventQueue$4.run(Unknown Source)
        at java.security.AccessController.doPrivileged(Native Method)
        at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
        at java.awt.EventQueue.dispatchEvent(Unknown Source)
        at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
        at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
        at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
        at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
        at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
        at java.awt.EventDispatchThread.run(Unknown Source)
>>> Total startup took 2.25 seconds
Exception in thread "main" java.lang.Exception: Cannot find release package defined in ProM.ini file: AllPackages. Continuing to load ProM.
        at org.processmining.contexts.uitopia.UI.main(UI.java:62)
Keeping references: []

deserialization took: 0 seconds

Edit JoosBuijs: moved to the correct category and made it a question.

frank123

additional information: The notebook installation was done at home with a direct dsl connection. In contrast to that, the problem appears with internet connection via proxy. I already contacted our system admin. But, up to now, no constraints responsible for the observed error could be identified.

Cheers, Frank

JBuijs

Hi Frank123,

Welcome on the forum!
I'm sorry that your first experience with ProM 6 is not a good one but I'm sure we can get this fixed.

First, could you check if the discussion below helps you? I indeed think that the proxy is the problem here if it does not allow applications to access the internet. Could also be the windows firewall or windows security policy...
http://www.win.tue.nl/promforum/discussion/comment/271

Otherwise, could you try the following work-around?
http://www.win.tue.nl/promforum/discussion/160/manual-package-installation

If this solves you issue, could you mark this reply as  the solution? This helps us keep track of open questions.
Otherwise, please let us know!

frank123

Hi Buijs,

thanks for your reply.
I'm going to check this within the next days.

Cheers, Frank

frank123

Hi Joos (sorry for the name confusion before!),

problem is solved, so far.
The manual package installation worked.

Thank you!
Frank

JPeh

Hey everyone,

just wanted to share some observation I made: in my case it wasn't only ProM for which it seemed that I don't have internet access but also Eclipse (both being Java applications). After some time I stumbled upon a hint which made the thing work for me...

I added the following command to the batch-file: -Djava.net.preferIPv4Stack=true

Such that it became:
java -ea -Xmx1G -XX:MaxPermSize=256m -Djava.net.preferIPv4Stack=true -classpath ProM63.jar org.processmining.contexts.uitopia.UI

 

Hope that helped anyone for the future!

 

Cheers, Johannes

JBuijs

Hi Johannes,

 

Thank you very much for sharing this information!

Hopefully this helps other users with similar issues.