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Event log of a telecom company

Dear all:

I would like to reproduce the results presented in the paper:

 Wil M.P. van der Aalst. Spreadsheets for business process management: Using process mining to deal with "events" rather than "numbers". Bus. Process. Manag. J. vol. 24. pp105-127 (2017).

In that paper, Will van der Aalst uses an event log related to phone orders via the website of a telecom company. 

I wonder if anyone has the log.

Many thanks in advance.



  • Dear Bea,

    Please see the enclosed event log. Please let me know if you have any issues with it. I asked the author, and this is the event log I received in return.

    Kind regards, Eric.

  • Dear Eric,

    Thank you very much for your help!! It is perfect!



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