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Event log of a telecom company
Dear all:
I would like to reproduce the results presented in the paper:
Wil M.P. van der Aalst. Spreadsheets for business process management: Using process mining to deal with "events" rather than "numbers". Bus. Process. Manag. J. vol. 24. pp105-127 (2017).
In that paper, Will van der Aalst uses an event log related to phone orders via the website of a telecom company.
I wonder if anyone has the log.
Many thanks in advance.
Bea
Comments
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Dear Bea,
Please see the enclosed event log. Please let me know if you have any issues with it. I asked the author, and this is the event log I received in return.
Kind regards, Eric.
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Dear Eric,
Thank you very much for your help!! It is perfect!
Regards,
Bea
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